PERAN CUSTOMER SERVICE DALAM MENINGKATKAN PELAYANAN TERHADAP PENUMPANG DI STASIUN BESAR YOGYAKARTA
This research aims to know the role of customer service Yogyakarta Station to increase service of passengers, to know the assignment of customer service to passengers, and to know the customer service efforts in the face of passenger complaints. This research...
| Main Authors: | , |
|---|---|
| Format: | Thesis |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2014
|
| Subjects: |