STRATEGI ROOM ATTENDANT DALAM MENINGKATKAN KUALITAS PELAYANAN TERHADAP TAMU DI HYATT REGENCY YOGYAKARTA
In the final project, entitled The Strategy of Room Attendant in Improving of Service Quality to Guests at Hyatt Regency Yogyakarta aims to find out the strategy of room attendant in the process of completing the work to be completed on time and to get optimal results. In addition, to find out the s...
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| Format: | Thèse |
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[Yogyakarta] : Universitas Gadjah Mada
2014
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