SERVICE INNOVATION THROUGH TECHNOLOGY AND INFORMATION SYSTEM (TIS) FACILITIES (STUDY CASE TICKETING ONLINE IN PT. KERETA API INDONESIA
Technology Information System (TIS) has an important in the role of perspective of Service Innovation in organization. Technology is not only tangible thing which is more modern and complex system will always good for organization. On the other hand, the market acceptance relating on the new impleme...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2014
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