Succeeding at Business Process Reengineering:The Role of Transformational Leadership and Organizational Learning Mix
For some time now, a growing number of senior corporations have attempted to boost productivity, quality, customer service, and efficiency by fundamentally redefining what employees do and how they do it. The approach, known as Business Process Reengineering (BPR), produces breakthrough gains in pro...
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[Yogyakarta] : UPT Perpustakaan UGM
2000
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