Kesiapan Aparat Birokrasi Menuju Paradigma Global Pelayanan Publik
Abstract The issue of public service provision has become more serious in Indonesia in line with increasing public awareness of the need for customer-oriented public service delivery. The institutional capacity preparations and good quality human resources within the bureaucracy confines should back...
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[Yogyakarta] : Universitas Gadjah Mada
2002
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