Linking quality assurance to human resource management: a study of SMEs in Malaysia

Purpose – As organizations try to provide quality assurance from ISO certification, the importance of people management through better HR management assumes greater significance. This paper aims to examine this issue. It seeks to compare selected ISO certified SMEs with non-ISO certified SMEs on se...

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Bibliografske podrobnosti
Glavni avtor: Hassan, Arif
Format: Article
Jezik:English
Izdano: Emerald Group Publishing Limited 2010
Teme:
Online dostop:http://irep.iium.edu.my/2235/1/Linking_quality.pdf