PENGARUH KUALITAS JASA SISTEM INFORMASI TERHADAP KEPUASAN DAN PERILAKU PARA PEMAKAI DALAM PENGEMBANGAN SISTEM INFORMASI
ABSTRACT An increasing number of organizations have developed and implemented information systems, hoping to improve the information systems effectiveness and user satisfaction. The information systems unit now includes a significant service component. Servicequality, an instrument developed by the...
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[Yogyakarta] : Universitas Gadjah Mada
2002
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