Pengaruh pelatihan total quality management terhadap kinerja manajemen = The influence of total quality management training on management performance
Background: TQM is a management approach that focuses on quality based on the participation of all members in order to satisfy customers. Bapelkes (Health Training Center) Gombong conducted TQM training for its members. The influence of the training on Bapelkes Gombong performance needs to be examin...
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[Yogyakarta] : Universitas Gadjah Mada
2001
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