How centrality bias in subjective evaluation affects positive and negative employee work behavior: a real-effort task experiment
Purpose: Based on the referent cognitions theory (RCT), individuals compare their outcomes to a given reference point. The purpose of this study is to investigate the effect of centrality bias in subjective performance evaluation on two employees’ work behaviors; willingness to exert work effort and...
Main Authors: | , |
---|---|
Format: | Article |
Language: | English |
Published: |
Emerald Publishing
2022
|
Subjects: | |
Online Access: | https://repository.ugm.ac.id/278967/1/How%20centrality%20bias%20in%20subjective%20evaluation%20affects%20positive%20and%20negative%20employee%20work%20behavior%20a%20real-effort%20task%20experiment.pdf |
_version_ | 1797037396004438016 |
---|---|
author | Mursita, Lufi Yuwana Nahartyo, Ertambang |
author_facet | Mursita, Lufi Yuwana Nahartyo, Ertambang |
author_sort | Mursita, Lufi Yuwana |
collection | UGM |
description | Purpose: Based on the referent cognitions theory (RCT), individuals compare their outcomes to a given reference point. The purpose of this study is to investigate the effect of centrality bias in subjective performance evaluation on two employees’ work behaviors; willingness to exert work effort and retaliation intention. Methods: A 2 × 2 × 2 between-subject real-effort task experiment was conducted on 162 Accounting and Management students. Centrality bias and level of task difficulty were each manipulated into two groups. Meanwhile, the level of performance was divided based on the average score of the real-effort task. Findings: The experimental data were examined using MANOVA and PROCESS macro regression. It reveals that centrality bias negatively affects willingness to exert work effort through perceived procedural fairness and positively affects retaliation intention. These findings align with the RCT in explaining the perceived procedural fairness psychological mechanism and the work behavior resulting from an unfair evaluation procedure. Originality/value: This study is the first of its kind to investigate the effect of centrality bias in subjective performance evaluation on positive and negative employee behaviors concurrently, which refers to the real-effort experimental task. The study demonstrates the significant impact of centrality bias on unwillingness to exert effort and adverse behavior. © 2022, Emerald Publishing Limited. |
first_indexed | 2024-03-14T00:02:39Z |
format | Article |
id | oai:generic.eprints.org:278967 |
institution | Universiti Gadjah Mada |
language | English |
last_indexed | 2024-03-14T00:02:39Z |
publishDate | 2022 |
publisher | Emerald Publishing |
record_format | dspace |
spelling | oai:generic.eprints.org:2789672023-10-24T08:49:00Z https://repository.ugm.ac.id/278967/ How centrality bias in subjective evaluation affects positive and negative employee work behavior: a real-effort task experiment Mursita, Lufi Yuwana Nahartyo, Ertambang Economics and Business Purpose: Based on the referent cognitions theory (RCT), individuals compare their outcomes to a given reference point. The purpose of this study is to investigate the effect of centrality bias in subjective performance evaluation on two employees’ work behaviors; willingness to exert work effort and retaliation intention. Methods: A 2 × 2 × 2 between-subject real-effort task experiment was conducted on 162 Accounting and Management students. Centrality bias and level of task difficulty were each manipulated into two groups. Meanwhile, the level of performance was divided based on the average score of the real-effort task. Findings: The experimental data were examined using MANOVA and PROCESS macro regression. It reveals that centrality bias negatively affects willingness to exert work effort through perceived procedural fairness and positively affects retaliation intention. These findings align with the RCT in explaining the perceived procedural fairness psychological mechanism and the work behavior resulting from an unfair evaluation procedure. Originality/value: This study is the first of its kind to investigate the effect of centrality bias in subjective performance evaluation on positive and negative employee behaviors concurrently, which refers to the real-effort experimental task. The study demonstrates the significant impact of centrality bias on unwillingness to exert effort and adverse behavior. © 2022, Emerald Publishing Limited. Emerald Publishing 2022-01 Article PeerReviewed application/pdf en https://repository.ugm.ac.id/278967/1/How%20centrality%20bias%20in%20subjective%20evaluation%20affects%20positive%20and%20negative%20employee%20work%20behavior%20a%20real-effort%20task%20experiment.pdf Mursita, Lufi Yuwana and Nahartyo, Ertambang (2022) How centrality bias in subjective evaluation affects positive and negative employee work behavior: a real-effort task experiment. Journal of Accounting and Organizational Change, 18 (5). pp. 789-810. ISSN 18325912 https://www.emerald.com/insight/content/doi/10.1108/JAOC-01-2020-0002/full/html http://dx.doi.org/10.1108/JAOC-01-2020-0002 |
spellingShingle | Economics and Business Mursita, Lufi Yuwana Nahartyo, Ertambang How centrality bias in subjective evaluation affects positive and negative employee work behavior: a real-effort task experiment |
title | How centrality bias in subjective evaluation affects positive and negative employee work behavior: a real-effort task experiment |
title_full | How centrality bias in subjective evaluation affects positive and negative employee work behavior: a real-effort task experiment |
title_fullStr | How centrality bias in subjective evaluation affects positive and negative employee work behavior: a real-effort task experiment |
title_full_unstemmed | How centrality bias in subjective evaluation affects positive and negative employee work behavior: a real-effort task experiment |
title_short | How centrality bias in subjective evaluation affects positive and negative employee work behavior: a real-effort task experiment |
title_sort | how centrality bias in subjective evaluation affects positive and negative employee work behavior a real effort task experiment |
topic | Economics and Business |
url | https://repository.ugm.ac.id/278967/1/How%20centrality%20bias%20in%20subjective%20evaluation%20affects%20positive%20and%20negative%20employee%20work%20behavior%20a%20real-effort%20task%20experiment.pdf |
work_keys_str_mv | AT mursitalufiyuwana howcentralitybiasinsubjectiveevaluationaffectspositiveandnegativeemployeeworkbehaviorarealefforttaskexperiment AT nahartyoertambang howcentralitybiasinsubjectiveevaluationaffectspositiveandnegativeemployeeworkbehaviorarealefforttaskexperiment |