The Effect of Anthropomorphic Design Cues on Increasing Chatbot Empathy
Empathy is the process of understanding and reacting to other people emotional expressions that involve cognitive and affective aspects. Empathy in education is very important, because service experiences in student academic services that are emotional and generate student affective responses have a...
| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2022
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| Subjects: | |
| Online Access: | https://repository.ugm.ac.id/282204/1/Farisi%20et%20al%20-%202022-The_Effect_of_Anthropomorphic_Design_Cues_on_Increasing_Chatbot_Empathy.pdf |