A STUDY ON CUSTOMER SATISFACTION ACROSS INFORMATION SEARCH BEHAVIOR TYPOLOGY
This study investigates customer satisfaction based on a typology of consumer search behavior. The findings demonstrate that the type of consumer as defined by whether and how they search for information (passive, rational-active, and relational-dependent) has different level of satisfaction. Ration...
Main Author: | Perpustakaan UGM, i-lib |
---|---|
Format: | Article |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2008
|
Subjects: |
Similar Items
-
The relationships among customer value, satisfaction and behavioral intentions A General Structural Equation Model
by: Perpustakaan UGM, i-lib
Published: (2005) -
The Existence Of Overall Satisfaction In Service Customer Relationships
by: Perpustakaan UGM, i-lib
Published: (2006) -
INVESTIGATING THE IMPACTS OF CUSTOMER SATISFACTION ON FIRM PERFORMANCE*
by: Perpustakaan UGM, i-lib
Published: (2009) -
Studi Tentang Pembiayaan, Kepuasan Kerja Dan Perilaku Pelanggan Polindes Di Daerah Terpencil: Analisis Situasi Dalam Rangka Making Pregnancy Safer (MPS) = Study On Financing, Job Satisfaction And Customer Behavior Of ...
by: Perpustakaan UGM, i-lib
Published: (2004) -
Survey Kepuasan Pengguna Jasa Pelayanan Kesehatan Perjan Rumah Sakit Sanglah Denpasar = Sanglah Hospital Customer Satisfaction Survey
by: Perpustakaan UGM, i-lib
Published: (2004)