Ensuring the quality of basic service delivery in decentralised local governments through the Minimum Service Standard policy: How does it work?

This paper discusses the impact of the implementation of Minimum Service Standard (MSS) policy on the quality of basic services district/city governments deliver to their citizenry in Indonesia. One of the expectations of the decentralisation policy, which got underway in 1999 was to contribute to t...

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Bibliographic Details
Main Authors: Purwanto, Erwan Agus, Pramusinto, Agus, Margono, Subando Agus
Format: Article
Language:English
Published: 2019
Subjects:
Online Access:https://repository.ugm.ac.id/284581/1/scopusresults%20%2821%29.pdf