Customer relationship management approach for MyFamily system: a framework
CRM is an approach that is widely utilized by companies to increase the customer values and normally, it is adopted by business-oriented companies. There are various studies on the CRM which focused on developing customer-centric systems and strategies. Besides the business-oriented system, there...
Main Authors: | , , , , |
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Format: | Article |
Language: | English |
Published: |
IDOSI Publications
2013
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Subjects: | |
Online Access: | http://irep.iium.edu.my/31634/1/Customer_Relationship_Management_Approach_for_MyFamily_System.pdf |