Teachers’ perception towards total quality management practices in Malaysian Higher Learning Institutions
The service industry is a rapidly changing industry and this dynamic culture offers a challenge for the service companies to lead or to actually survive in this competitive environment. As the education indus-try is a part of the overall service industry, this raises the need for a solid base to be...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Scientific Research Publishing
2013
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/34479/1/Teacher_Perception_%28Creative_Education_Journal%29.pdf |