Analisis efisiensi proses layanan dan kualitas pelayanan rumah sakit :: Penerapan data envelopment analysis (DEA) dan model Servqual (GAP 5)
Main Authors: | , |
---|---|
Format: | Thesis |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2000
|
Subjects: |