Analisis perbedaan persepsi manajer dan persepsi salesman terhadap kepuasan pelanggan pada PT Astra International Daihatsu Sales Operation di Surabaya

Bibliographic Details
Main Authors: , RACHMAT, Basuki, , Dr. Basu Swastha Dharmmesta, MBA
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 1997
Subjects:
ETD