Analysis of service quality improvement by servqual method at PKU Muhammadiyah Hospital Yogyakarta

Bibliographic Details
Main Authors: , MUTTAQIEN, Arief Budi, , Prof.Ir. Boma Wikan Tyoso, MSc.,PhD
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2002
Subjects:
ETD