Analisis kinerja Excellent Customer Service pada Bank Mandiri Cabang Yogyakarta

Bibliographic Details
Main Authors: , PUSPITASARI, Yusnita Dwi, , Prof.Dr. Prasetyo Soepono, MBA.,MA
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2004
Subjects:
ETD