PENGARUH KEPEMIMPINAN TRANSFORMASIONAL, KEPERCAYAAN PADA SUPERVISOR, DAN PERILAKU IDEAL KEWARGAAN ORGANISASI TERHADAP KUALITAS PELAYANAN PERAWAT

This research aims of this research was to analyze effect of transformational leadership, trust in supervisor, individual-focused organizational citizenship behavior, and organization-focused organizational citizenship behavior on nurse service quality. Service quality serves as endogenous variable,...

Full description

Bibliographic Details
Main Authors: , Muhammad Cholil, Drs.,MM., , Dr. Fathul Himam, M.Psi., MA.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2011
Subjects:
ETD