PERSEPSI MASYARAKAT TERHADAP KUALITAS PELAYANAN BUS PILOT PROJECT KOTA BATAM
This study concerned on the public perception over the service quality of bus Batam City bus pilot project, in the province of Riau Archipelago. This study aimed to: (1) describe the implementation of bus pilot project and its development until this moment
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2011
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