ANALISIS SWOT DALAM PERUMUSAN STRATEGI PENINGKATAN KEPUASAN PASIEN RAWAT JALAN INSTALASI FARMASI RUMAH SAKIT ISLAM SAMARINDA
Increase of competition intention force pharmacy department of Samarinda Islamic Hospital to always concern the needs and the pretension of the patients as well as always tried to fulfill what patients expected. In order to formulating the strategy to face the competition, pharmacy department of hos...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2011
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