RUMUSAN STRATEGI PENINGKATAN KEPUASAN PASIEN RAWAT JALAN INSTALASI FARMASI RS BETHESDA LEMPUYANGWANGI YOGYAKARTA BERDASARKAN ANALISIS LINGKUNGAN EKSTERNAL-INTERNAL
On globalization era each company including hospital face tight competition, they had to concern the change which happened in their sphere Therefore, pharmacy Department as medical provider had to respond the change in its sphere. As effort to make pharmacy Department as Department which could compe...
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Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2011
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