RUMUSAN STRATEGI PENINGKATAN KEPUASAN PASIEN RAWAT JALAN INSTALASI FARMASI RS BETHESDA LEMPUYANGWANGI YOGYAKARTA BERDASARKAN ANALISIS LINGKUNGAN EKSTERNAL-INTERNAL

On globalization era each company including hospital face tight competition, they had to concern the change which happened in their sphere Therefore, pharmacy Department as medical provider had to respond the change in its sphere. As effort to make pharmacy Department as Department which could compe...

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Bibliographic Details
Main Authors: , Eme Stepani Sitepu, , Prof. Dr. Lukman Hakim, M.Sc., Apt.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2011
Subjects:
ETD