PERUMUSAN STRATEGI UNTUK MENINGKATKAN KEPUASAN PASIEN RAWAT JALAN INSTALASI FARMASI RUMAH SAKIT JASA KARTINI TASIKMALAYA DENGAN ANALISIS SWOT
Quality of service provided hospitals closely related to the quality of services Hospital Pharmacy Department (IFRS). IFRS as a service unit that provides health services in hospitals are required to always be able to provide a quality service, fast, fun and satisfying customers. IFRS will seek to t...
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[Yogyakarta] : Universitas Gadjah Mada
2011
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