analisa hubungan kinerja karyawan dan kinerja produk dengan loyalitas pelanggan di unit korporasi PT. Bank CIMB Niaga Tbk

This research is a research based on customers� perception to employee performance and product performance to customers�loyality in Corprate Banking Group PT. Bank CIMB Niaga Tbk. Research focused on relationship between employee performance and product performance to customers� loyality. This...

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Bibliographic Details
Main Authors: , BAGUS PRASOJO, , Dr. BM. Purwanto, MBA.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2011
Subjects:
ETD