Upaya Peningkatan Pencapaian Service Level Agreement Penyusunan Opini Risiko Pembiayaan di Bank Mandiri

The purpose of this study is to investigate the application of operation management at the Risk Management Division of Bank Syariah Mandiri in an effort to improve the achievement of targeted service level agreement (SLA) in making financing risk opinion / RO, to identify the causes of low achieveme...

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Bibliographic Details
Main Authors: , INDRIA PURWANINGSIH, , Adi Djoko Guritno, Dr., M.SIE.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2011
Subjects:
ETD