EVALUASI PERILAKU PEMBERI PELAYANAN DI INSTALASI RAWAT JALAN RUMAH SAKIT UMUM DAERAH (RSUD) PANEMBAHAN SENOPATI BANTU
Background: RSUD Panembahan Senopati Bantul is a type-B noneducational hospital having an outpatient unit with increasing number of visits every year. However, this increasing number is still accompanied by patients� complaints. It can be seen from the survey result of patient�s satisfaction in...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2011
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