PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN DAN LOYALITAS PASIEN RAWAT INAP: KAJIAN EMPIRIK RUMAH SAKIT ISLAM FATIMAH CILACAP
The need for hospital service quality has increased along with the improving economy and the degree of public health. In recent years, the growth of private hospitals in Indonesia has undergone significant development with the publication of various regulations and legislation by the government. The...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2011
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