TINGKAT KEPUASAN WISATAWAN MANCANEGARA TERHADAP KUALITAS PELAYANAN INFORMASI WISATA DI TOURIST INFORMATION CENTRE (TIC) PROVINSI DIY

The Improvement of service quality will certainly have an impact on tourist satisfaction as the service user. When someone buys a service he/she also buy the experience from that service. Experience directly or indirectly can create a dislike or like feeling of the service that has been received. Th...

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Bibliographic Details
Main Authors: , Arisa, S.Pd, , Dr. Erwan Agus Purwanto, MA.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2011
Subjects:
ETD