EVALUASI KUALITAS LAYANAN PERPUSTAKAAN FEB UNDIP DENGAN METODE LibQUAL+TM
Library quality services evaluation is an important activity for academic libraries. This research is to evaluate service quality library at Economica and Business Faculty of Diponegoro University based on desired and perceived of users with LibQUAL +TM methods. The aims to measurement library servi...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2012
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