Total Quality Management at a Public Accounting Firm

Quality management of a public accounting firm is very important. The client of a public accounting firm has, normally, expectations and features in mind that form a basis for comparison among alternatives. Lack of any of these features may eliminate the service of such public accounting firm from f...

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Bibliographic Details
Main Authors: , Tohana Widjaja, , Dr. Neila Ramdhani, M.Si, M.Ed.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2012
Subjects:
ETD