Total Quality Management at a Public Accounting Firm
Quality management of a public accounting firm is very important. The client of a public accounting firm has, normally, expectations and features in mind that form a basis for comparison among alternatives. Lack of any of these features may eliminate the service of such public accounting firm from f...
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Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2012
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