PENGARUH MUTU PELAYANAN FARMASI TERHADAP KEPUASAN PASIEN DI INSTALASI FARMASI RUMAH SAKIT UMUM DAERAH NOONGAN SULAWESI UTARA
Background: The more increasing the public�s demand of service quality, it is necessary for the function of health service including the service of hospital to be improved effectively and efficiently in order to serve a better satisfaction toward patient, family and public gradually. The pharmacy...
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Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2012
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