PENGARUH MUTU PELAYANAN FARMASI TERHADAP KEPUASAN PASIEN DI INSTALASI FARMASI RUMAH SAKIT UMUM DAERAH NOONGAN SULAWESI UTARA

Background: The more increasing the public�s demand of service quality, it is necessary for the function of health service including the service of hospital to be improved effectively and efficiently in order to serve a better satisfaction toward patient, family and public gradually. The pharmacy...

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Bibliographic Details
Main Authors: , Gerald Edward Rundengan, , Dra. I.M. Sunarsih, SU
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2012
Subjects:
ETD