ANALISIS BIAYA MUTU (COST OF QUALITY) DALAM PENINGKATAN MUTU LAYANAN KESEHATAN DI PUSKESMAS KABUPATEN SLEMAN PROVINSI DAERAH ISTIMEWA YOGYAKARTA
Background : A lot of customer complaints and even lawsuits show that our health care has not been in a good quality yet. There is also no enough support from any relations to the problem. In this case, the calculation of quality cost in Public Health Centers (PHC) is needed to obtain a picture of h...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2012
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