Strategi Pengelolaan Pelanggan Segmen KartuHalo Regular Studi Kasus pada Sub Direktorat Corporate Account Management Divisi PostPaid Regular Management PT Telekomunikasi Selular.

Aims of this study are to determine KartuHALO Regular positioning related to macro economy conditions, competition in telecommunication industry, and internal condition of the company. And also, to analyze key success factors customer management, SWOT analysis related to PT. Telekomunikasi Seluler (...

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Bibliographic Details
Main Authors: , Filnanto Haryadi Djojoadikusumo, , Fahmy Radhi, S.E., M.B.A., Ph.D.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2012
Subjects:
ETD