PENGARUH KECERDASAN EMOSI BIG FIVE PERSONALITY TRAITS TERHADAP KINERJA LAYANAN DARI STAFF COURSE CONSULTANT DI EF ENGLISH FIRST EDUKAGROUP SUARABAYA

The objective of this research is to determine the influence of emotional intelligence, big five personality traits and the employee service performance on English language education institution, EF English First Edukagroup. In any service oriented company/institution, employee service performance i...

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Bibliographic Details
Main Authors: , Ninien Irnawati, SS, , Prof. Djamaludin Ancok, M.A. Ph.D.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2012
Subjects:
ETD