PENGARUH KEPUASAN KONSUMEN TERHADAP KOMUNIKASI WORD OF MOUTH DAN NIAT PEMBELIAN KEMBALI PRODUK DAN JASA DI KLINIK KECANTIKAN LONDON BEAUTY CENTRE YOGYAKARTA
Problem of this research begins from many emerging beauty clinics in Indonesia. Tough competition makes The clinic owners compete to offer the best products and services to reach the consumer satisfaction. Consumers� satisfaction is an important asset for companies because they can be used as indi...
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Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2012
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