PENGARUH NILAI PELANGGAN DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN PADA KLINIK PERAWATAN KULIT DAN KECANTIKAN
This research is performed regarding the rapid development of and severe competition on beauty industry in Indonesia from year to year. It can be seen from the increasing number of new entrants in the beauty industry especially cosmetics. One way used to provide skin care and beauty services in a pr...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2012
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