The factors of continuous improvement towards customer satisfaction in Urban Transformation Centre (UTC) Melaka / Fatin Izzati Mazilan and Syazana Hazwani Azman

The purpose of this study is to investigate The Factors of Continuous Improvement towards Customer Satisfaction in Urban Transformation Centre (UTC) Melaka. The objectives of this study are to identify the most influential factor of continuous improvement which leads to customer satisfaction. The se...

Полное описание

Библиографические подробности
Главные авторы: Mazilan, Fatin Izzati, Azman, Syazana Hazwani
Формат: Student Project
Язык:English
Опубликовано: Faculty of Administrative Science and Policy Studies 2013
Online-ссылка:https://ir.uitm.edu.my/id/eprint/16902/1/PPb_FATIN%20IZZATI%20%20MAZILAN%20AM%2013_5.pdf