Customer's satisfaction towards Customer Service Centre of Syarikat Air Melaka Berhad, Bangunan Graha Maju, Melaka / Mohammad Sufian Abdul Manan
The purpose of this research is to measure the customer satisfaction towards Customer Service Centre that was under supervision of Syarikat Air Melaka Berhad. The main objectives of this research are, to determine significant relationship between customer satisfaction and responsiveness, reliability...
| Glavni autor: | |
|---|---|
| Format: | Student Project |
| Jezik: | English |
| Izdano: |
Faculty of Business and Management
2008
|
| Online pristup: | https://ir.uitm.edu.my/id/eprint/17968/1/17968.pdf |