Management control systems on managing employees and its effect on performance in services sector / Maziana Zakaria

Management control systems (MCS) were regarded as a helpful tool for organization in terms of controlling employees due to its nature dealing with resources and capabilities. Employees, currently, have become the central part in sustaining competitive advantage which has been argued that have a sign...

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Bibliographic Details
Main Author: Zakaria, Maziana
Format: Thesis
Language:English
Published: 2016
Online Access:https://ir.uitm.edu.my/id/eprint/18523/2/TP_MAZIANA%20ZAKARIA%20AC%2016_5.pdf