Addressing demographic differences in servicescape influence among department stores’ patrons in Malaysia / Zuraini Alias, Mokhtar Abdullah
While numerous published works have extensively examined servicescape models and its linkage to loyalty, not many have systematically examined the influence of demographic factors specifically on servicescape in the context of department stores. The purpose of this study is to examine whether servic...
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| Format: | Article |
| Language: | English |
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Faculty of Business and Management, Universiti Teknologi MARA, Puncak Alam Campus
2017
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| Online Access: | https://ir.uitm.edu.my/id/eprint/19031/2/AJ_ZURAINI%20ALIAS%20JIBE%20B%2017.pdf |