Customer satisfaction towards company's performance at Scientex Heights Sdn Bhd / Nurul Alia Khasnan

Customer satisfaction, a business term, is a measure of how products and services supplied by a company meet or surpass customer expectation. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key e...

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Bibliographic Details
Main Author: Khasnan, Nurul Alia
Format: Student Project
Language:English
Published: 2010
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/30377/1/30377.pdf