Customer satisfaction towards the service quality of internet banking in Standard Chartered / Raniza Abdul Razak

This research was carried out to evaluate customer satisfaction towards the service quality of internet banking in Standard Chartered Bank. The problem that face by the company is to evaluate the level of customers’ satisfaction towards its internet banking since no face to face interaction exists...

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Autore principale: Abdul Razak, Raniza
Natura: Student Project
Lingua:English
Pubblicazione: 2010
Soggetti:
Accesso online:https://ir.uitm.edu.my/id/eprint/30618/1/30618.pdf