Customer satisfaction towards the service quality of internet banking in Standard Chartered / Raniza Abdul Razak
This research was carried out to evaluate customer satisfaction towards the service quality of internet banking in Standard Chartered Bank. The problem that face by the company is to evaluate the level of customers’ satisfaction towards its internet banking since no face to face interaction exists...
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Natura: | Student Project |
Lingua: | English |
Pubblicazione: |
2010
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Accesso online: | https://ir.uitm.edu.my/id/eprint/30618/1/30618.pdf |