Customer satisfaction towards service quality at Mahkota Medical Centre / Siti Hajjar Mohd Ayub
This research was conducted to carry out a study entitled “Customer Satisfaction towards the Service Quality at Mahkota Medical Centre”. Compared to year 2012 complaints received by Mahkota Medical Centre for year 2013 had increase by 15%. The purpose of this study is to determine the level of custo...
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| Format: | Student Project |
| Language: | English |
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2015
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| Online Access: | https://ir.uitm.edu.my/id/eprint/31078/1/31078.pdf |