The factor that affecting customer satisfaction in insurance Prudential BSN Takaful / Nur Eylia Razali and Nurfatin Abdul Karim

The research paper is about a study on the factors that are affect customer satisfaction in Insurance Prudential BSN Takaful. The objectives of this study are to measure the level of customer satisfaction and service quality of Insurance Prudential BSN Takaful customers and to investigate the relati...

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Detalhes bibliográficos
Principais autores: Razali, Nur Eylia, Abdul Karim, Nurfatin
Formato: Student Project
Idioma:English
Publicado em: 2013
Assuntos:
Acesso em linha:https://ir.uitm.edu.my/id/eprint/32638/1/32638.pdf