The factor that affecting customer satisfaction in insurance Prudential BSN Takaful / Nur Eylia Razali and Nurfatin Abdul Karim
The research paper is about a study on the factors that are affect customer satisfaction in Insurance Prudential BSN Takaful. The objectives of this study are to measure the level of customer satisfaction and service quality of Insurance Prudential BSN Takaful customers and to investigate the relati...
Main Authors: | Razali, Nur Eylia, Abdul Karim, Nurfatin |
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Format: | Student Project |
Language: | English |
Published: |
2013
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Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/32638/1/32638.pdf |
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