A study on the service quality and consumers perception towards it / Shuhaniza Shamsul Khalil
Transportation, like any other industry requires efficient management because of its keen competition between the various transportation companies and at the same time each company is also in competition with other types of carriers. In order to survive in this competitive business, the company has...
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| Formato: | Student Project |
| Idioma: | English |
| Publicado em: |
1994
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| Acesso em linha: | https://ir.uitm.edu.my/id/eprint/34819/1/34819.pdf |