Students' perception and expectation of service quality at UiTM Kuala Pilah / Haslinda Ab Malek, Isnewati Ab Malek and Noreha Mohamed Yusof
The students of higher education have increased rapidly. Students are the most important customer of a university. Therefore, a university should make sure that, it has a high quality education system and should also provide a proper learning environment in order to enhance the learning process....
| Main Authors: | , , |
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| Format: | Research Reports |
| Language: | English |
| Published: |
2012
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/35046/1/35046.PDF |