Relationship between client satisfactions, service quality and client perception towards the effectiveness of client consultation services / Romzan Bujang

The problem that causes the level of bankrupt’s satisfaction and perception through the interview session or the so-called consultation session has become a major issue in delivering a service quality provides by MdI as a government agency. Misinterpretation, communication barriers, the attitude of...

Szczegółowa specyfikacja

Opis bibliograficzny
1. autor: Bujang, Romzan
Format: Praca dyplomowa
Język:English
Wydane: 2015
Hasła przedmiotowe:
Dostęp online:https://ir.uitm.edu.my/id/eprint/36257/1/36257.pdf