Relationship between client satisfactions, service quality and client perception towards the effectiveness of client consultation services / Romzan Bujang
The problem that causes the level of bankrupt’s satisfaction and perception through the interview session or the so-called consultation session has become a major issue in delivering a service quality provides by MdI as a government agency. Misinterpretation, communication barriers, the attitude of...
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| Format: | Thesis |
| Language: | English |
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2015
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| Online Access: | https://ir.uitm.edu.my/id/eprint/36257/1/36257.pdf |