Managing resistance to information system (IS) change at the pre-implementation stage from the senior management perspective : a case of a commercial bank in Vietnam
User resistance to information system (IS) change is an important issue in the IS literature. However, despite a large body of user adoption literature, there is far less literature addressing user resistance to IS change, especially in organisational contexts. Moreover, there are still left a numbe...
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| Format: | Thesis |
| Language: | English |
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2016
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| Online Access: | https://repository.londonmet.ac.uk/1110/1/HoangLe_ManagingResistance.pdf |